Backups you can actually restore — proven, not promised.

The backups are where you can still catch an attacker.

Production is compromised, but the backup stream is not — it is the one vantage point the intruder cannot tamper with. RemoteBackups analyses it.

• Ransomware detection. A backup whose data suddenly stops compressing is a backup of encrypted files. Reduction ratio, entropy, churn and mass-deletion signals are scored together by a model that learns from your analysts' verdicts.
• IoC threat hunting. Sweep every recovery point for known-bad hashes, ransom notes and filename patterns — including feeds you subscribe to — and get a timeline showing the last clean point to restore from.
• Answers, grounded in your data. Ask "when was my last clean backup of the billing database?" and get an answer assembled from the catalogue — with the recovery points it used shown alongside it.
• Rebuilding the directory, not just the servers. An Active Directory forest restored the ordinary way brings the compromise back with it: a stolen krbtgt key signs Kerberos tickets against the recovered forest too. The rebuild plan is generated from what was captured — isolate first, promote with the right command for a forest root or a child domain, seize all five operations masters even if this controller held none, reset krbtgt twice, and reconnect last. Entra ID tenants as well.
• Recovery time you measured, not the one you wrote down. A DR plan run records the wall-clock seconds it actually took and whether that met your target. Industry surveys put untested DR setups at four in five; a plan whose RTO has never been measured is a number, and the difference only shows up on the day it matters.
• It reaches the queue people actually work from — once. Findings and failures open one ticket per resource in ConnectWise Manage, Datto Autotask or HaloPSA. Tomorrow’s failure of the same machine is a note on that ticket, and a successful backup closes it. Most integrations open a new ticket per event, which after a fortnight is fourteen tickets about one problem and none of them closed. Your protected estate syncs into the PSA’s own inventory too, so a service review can see what is covered and not only what has broken — and findings forward to Splunk, Sentinel, QRadar or Elastic as RFC 5424 syslog or ArcSight CEF.

Your customer can see their own resilience, and ask for it back.

Several MSP platforms let an end customer look at a backup dashboard. Fewer let them do anything with it. The tier below you gets a read-only view of every resource you protect for them — including the ones with no successful backup, which is the row that makes the view worth having — and can raise a restore request against a specific recovery point. It lands in your queue with the resource and the point already chosen.

Cost is visible at both tiers: what a resource actually costs in storage, transfer, retention and effort, with your markup applied to what your customer sees. No invoices are generated — the numbers are there so a conversation about a bill starts from the same figures on both sides of it.